Privacy Policy

California Scuba Center Inc.

Effective Date: 01/01/2026

California Scuba Center Inc. (“CSC,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal information obtained through our website, online services, advertising platforms, and in-person interactions.

By using our website, submitting forms, or engaging with our ads, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Mailing address
Date of birth (for training and age verification)
Emergency contact information
Medical information required for diving activities (handled confidentially)

Payment Information

Billing details needed to process transactions
Payment card data is processed securely by third-party processors; CSC does not store full card numbers

Automatically Collected Information

IP address
Browser and device information
Pages viewed and interactions
Cookies, pixels, and similar tracking technologies

2. How We Use Your Information

We use personal information to:

Provide scuba training, trips, rentals, and services
Process registrations, bookings, and payments
Communicate regarding classes, trips, customer support, or account matters
Send marketing communications (you may opt out at any time)
Improve our website, advertising, and customer experience
Comply with legal, insurance, and training agency requirements

3. Cookies, Pixels & Tracking Technologies

Our website uses cookies, pixels, and similar technologies to analyze traffic, measure advertising performance, and deliver relevant ads.

This may include tools provided by Meta (Facebook & Instagram) and other advertising platforms.

You may disable cookies through your browser settings; however, some site features may not function properly.

4. Meta (Facebook & Instagram) Advertising & Lead Ads

We use Meta advertising tools, including Facebook and Instagram Lead Ads, Meta Pixel, and Custom Audiences.

Information Collected via Meta Platforms

When you submit a form or interact with our ads on Facebook or Instagram, we may receive:

Name
Email address
Phone number
Responses you voluntarily provide in lead forms

This information is used solely to:

Respond to your inquiry
Provide information about classes, trips, programs, or services
Contact you regarding your expressed interest

We do not sell lead information collected through Meta platforms.

5. Custom Audiences & Remarketing

We may use customer information (such as email addresses or website interactions) to create Custom Audiences for advertising on Meta platforms.

This allows us to:

Show relevant ads to people who have expressed interest
Avoid showing ads to users who have already enrolled or purchased

You can opt out of Meta interest-based advertising through your Facebook ad settings.

6. Sharing of Information

We do not sell personal information.

We may share information with:

Service providers (payment processors, email platforms, booking systems, advertising platforms)
Training agencies or instructors for certification purposes
Legal authorities when required by law

All third parties are required to protect your information and use it only for authorized purposes.

7. Youth Privacy

We do not knowingly collect personal information from children under 13 without parental consent. Information collected for minors participating in classes or camps is used only for safety, administration, and certification.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. While no system is completely secure, we follow industry-standard practices to protect your data.

9. Your Rights (California Residents)

California residents may have the right to:

Request access to personal information
Request correction or deletion of personal information
Opt out of marketing communications

Requests can be made using the contact information below.

10. Email & SMS Communications

By providing your contact information, you consent to receive communications related to your inquiry, enrollment, or services. You may opt out of marketing emails or messages at any time using the unsubscribe option or by contacting us.

11. Third-Party Links

Our website may link to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of any changes.